Last updated: MARCH 11, 2025
1. What Are Cookies
1.1 Definition
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by:
- Remembering your preferences and settings
- Understanding how you use our service
- Maintaining your session security
- Improving platform performance
- Personalizing your learning experience
1.2 Types of Cookies
We use different types of cookies:
- Essential cookies (required for basic functionality)
- Functional cookies (remember your preferences)
- Analytics cookies (help us improve)
- Performance cookies (optimize loading times)
- Authentication cookies (keep you logged in)
- Security cookies (prevent fraud)
2. How We Use Cookies
2.1 Essential Cookies
Required for basic functionality:
- Session management and authentication
- Security features and fraud prevention
- Basic platform functionality
- Load balancing and server management
- Cross-site request forgery prevention
2.2 Analytics Cookies
Help us understand usage:
- Session duration and timing
- Feature usage and popularity
- Error tracking and debugging
- User journey analysis
- Performance monitoring
2.3 Functional Cookies
- Language preferences
- Theme settings
- Notification preferences
- Study progress tracking
3. Cookie Management
3.1 Browser Settings
You can manage cookies through your browser settings:
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Options > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Cookies
- Edge: Settings > Privacy & Security > Cookies
3.2 Our Controls
We provide several control options:
- Cookie consent banner on first visit
- Cookie preference center in account settings
- Individual opt-out options for non-essential cookies
- Easy access to update preferences
3.3 Cookie Lifetime
- Session cookies: deleted when browser closes
- Persistent cookies: up to 12 months
- Authentication cookies: 30 days maximum
- Preference cookies: 6 months
4. Third-Party Cookies
4.1 Service Providers
We use cookies from trusted partners:
- Google Analytics (usage tracking)
- Stripe/Paddle (payment processing)
- Cloudflare (security and performance)
- Intercom/Zendesk (customer support)
4.2 Control Options
Manage third-party cookies through:
- Browser privacy settings
- Provider opt-out tools
- Privacy-focused browsers
- Cookie blocking extensions
4.3 Data Processing
- Third-party data processing agreements in place
- Regular audits of third-party compliance
- Strict data protection requirements
- Limited data sharing as necessary
5. Updates and Changes
- Regular policy reviews and updates
- Notification of significant changes
- 30-day notice for material changes
- Updated cookie inventory maintenance
- Annual privacy impact assessments
6. Contact Information
For questions about our cookie policy, contact us at:
[email protected]